We at SJB Associates have a wealth of time served experience in the fields of Marketing. With this knowledge we would like to help you to "broaden your horizons" and ensure that you are capturing your market to the best of your ability through providing a Mystery Shopper Service. This can be applied to your organisation or as a tool to assess your competitors.

Are you providing customer satisfaction?

Can we help you to do better?

Are you missing that certain something?

SJB Associates Mystery Shopper Service allows you to ensure that you, as a service provider, are giving your customers exactly what they want and need.

We will provide you with a full, in - depth report as to how an external eye perceives your business operation. We can also advise you of the means available to you to improve your customer's perception of the services you are providing.

Please contact us to arrange an appointment or to discuss your individual requirements further with one of our Mystery Shopping Associates.